Laliberté, Maude, Lynne Casgrain, and Karena D. Volesky. “Handling Complaints: Considerations for Prioritizing Complaints”. Canadian Journal of Bioethics / Revue canadienne de bioéthique 5, no. 3 (October 17, 2022): 43–47. Accessed October 7, 2024. https://www.cjb-rcb.ca/index.php/cjb-rcb/article/view/442.